Yes I have the same probleme of bsod crash when I plug or unplug the sound card and somtimes when I use a music software (ableton live).

I’m also using an asus (n56vz, i7, win7 and 8go) so maybe the probleme come from here… I dont know. Do you want my dump file?

The card was plug on usb3, and I read somewhere that people had probleme with their midi controller because of that (despite it should be 100% compatible).

Thanks a lot again!

cheers

Its is possible to forward me the beta driver please?

I attached a version of the driver which could fix that bug, but I’m not 100% sure, because I was not able to reproduce the bug on my systems.

Would you be so kind and try this driver ?

I changed the file extension from «.zip» to «_zip» because otherwise Gmail will block the attachment.
So please rename the file name from
__beta__UDJ_6-v1_21_xp78_3264_zip
to
__beta__UDJ_6-v1_21_xp78_3264.zip

This dump was produced under Windows 7 Home Premium x86 (32 bit).

Nuendo and Kontakt were tested, but problem occurs with Windows Media Player too when i select any output of UDJ6 as default sound output in Windows control panel.

Analisys of dump shows promlem in driver UDJ6drv.sys, not in an application. I hope you will analize dump in details and find a source of the error.

Inform me if i could provide you extra information.

We will have a look into it, but as long as we are not able to reproduce this error it is realy hard to find and solve the issue.
But we will give our best.

Can you tell me again, what ASIO software did you tried ?

Did you tried Cubase for example ?

Could you try the Foobar Player with the ASIO Plugin ?

Unfortunately the problem occurs on 32 bit windows 7 too.

Attached is memory minidump and analisys of the minidump. It’s seen
that error source is UDJ6drv.sys driver.

Below is notebook Asus K45A configuration:
CPU Intel(R) Core(TM) i5-3210M 2501 MHz,
MEMORY 4 Gb
Chipset: Intel HM76

hope I spell your name correct.

Thanks for you bug report. Unfortunately I was not able to reproduce the BOSD with any of our test PC and Laptops or any ASIO software we use for testing.
(Like Cubase 4, 5, 6 , Guitar Rig, Foobar and so on…)

Also we do not have reports from other users that it is not working.

Can you do me a favor and follow this steps below:

Unplug the device
Stop the UDJ6 Panel which you find in the taskbar, with the Task manager: The process name is: UDJ6Pan.exe
Restart the UDJ6Pan.exe as «Administrator» with a right click on the executable which is located under : «C:\Windows\System32\UDJ6Pan.exe»
Open the panel, select in the menu «Config->Factory Defaults»
Reboot the PC and than plug in the device again.
this will reset all configurations to the default values and makes sure that they are loaded and the hardware will be initialized with this values.

If you have any further questions about the steps above please fell free to ask me.

Thanks for your help and your patience.

Best Regards,
Jesko Quenzer

Attached is memory minidump and analisys of the minidump. It’s seen that error source is UDJ6drv.sys driver.

Below is notebook Asus K45A configuration:

CPU Intel(R) Core(TM) i5-3210M 2501 МГц,

MEMORY 4гб

Chipset: Intel HM76